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Polk County's Two Life Plan Communities: What the State Records Show

Westminster Lakeland and Estates at Carpenter's are the only continuing care retirement communities Florida OIR lists in Polk County. A records-only comparison.

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Westminster Lakeland and Estates at Carpenter's are the only continuing care retirement communities Florida OIR lists in Polk County. A records-only comparison.

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By Lakeland Senior Advisor Care Team · October 3, 2026

TL;DR

Florida's Office of Insurance Regulation lists two continuing care retirement communities in Polk County, both in Lakeland: Westminster Lakeland and Estates at Carpenter's. Both hold a full certificate of authority. Their nursing homes carry two of the county's strongest CMS ratings, but prices and contracts are not public, so families must request them.

Only two, and both in Lakeland

Coastal Florida counties often have a dozen or more life plan communities. Polk County has two. Florida OIR's October 2025 CCRC map, the state's list of providers allowed to sell continuing care contracts, shows 2 in the county out of 74 statewide, and both are in Lakeland: Westminster Lakeland on Lake Hunter, and Estates at Carpenter's in north Lakeland.

The short list reflects the county's makeup. Polk is younger than Florida as a whole, and much of its retiree housing is 55-plus manufactured-home and RV communities rather than entrance-fee campuses. For a family who wants a continuing care contract without leaving the county, the choice is between these two.

The records side by side

CommunityProvider on OIR's mapOIR statusAssisted living on campusNursing home on campus
Estates at Carpenter'sCarpenters Home Estates, Inc. d/b/a Estates at CarpentersCertificate of authority52-bed ALF (ECC)72-bed nursing home, CMS 4 of 5
Westminster LakelandFlorida Presbyterian Homes, Inc. d/b/a Westminster LakelandCertificate of authority136-bed ALF (LNS)68-bed nursing home, CMS 5 of 5

Sources: Florida OIR CCRC map (October 2025); AHCA locator and profiles; CMS Provider Information. Care units are matched to each campus by address and name.

What the care units' records show

The care inside a life plan community is licensed and inspected like any other facility, and that is where public records are richest. The Villa at Carpenters's latest AHCA standard survey, on December 22, 2025, cited 8 deficiencies; The Manor at Carpenters reports 4.29 nurse hours per resident per day and 24.6% nursing staff turnover, against county medians of 3.57 and 45.5%; Florida Presbyterian Homes Inc. D.B.A. Westminster Lakeland's latest AHCA standard survey, on March 30, 2026, cited 0 deficiencies; Westminster Lakeland reports 3.71 nurse hours per resident per day and 24.6% nursing staff turnover, against county medians of 3.57 and 45.5%.

Those figures are strong by Polk County standards. CMS's data flags both nursing homes as located inside a continuing care retirement community, and both are nonprofit corporations in CMS's ownership data. Health centers inside a CCRC often give priority to their own contract holders, so ask how often outside admissions are accepted if you are not buying a contract.

What the records do not show

No state agency publishes entrance fees or monthly fees for life plan communities. OIR approves the contract forms, not the prices. Each community will give you its own fee schedule, contract types and refund options, and those are what decide whether the contract makes financial sense for your family.

Ask both communities for their most recent annual report filed with OIR and their minimum liquid reserve calculation. Ask how much the monthly fee rose in each of the last five years, and what reasons were given at the quarterly meetings that Chapter 651 requires the governing body to hold with residents. Ask whether the contract is life care, modified or fee-for-service, and model what happens to the fees if one spouse moves to the health center.

How the two campuses compare on paper

On the records alone, the two communities are similar in the ways that matter most for later care. Both hold a full certificate of authority on OIR's map rather than a provisional one, both have an assisted living license and a nursing home license tied to the campus, and both nursing homes are among the highest-rated in the county. The differences families report tend to be about setting, apartment styles, contract options and price, none of which appear in a state database. That is why a side-by-side visit is worth the time: tour both on the same week, ask each for the same apartment size under the same contract type, and compare the written numbers. Ask, too, whether there is a waiting list for independent living, and whether a deposit holds your place.

Who these campuses suit

A continuing care contract is a bet on the future: you pay an entrance fee while healthy, usually move into independent living, and gain guaranteed access to assisted living and nursing care later on the same campus. It suits couples who want to stay together as needs change and who have the assets for the entrance fee.

If a parent already needs daily help, a rental assisted living facility is usually the better route, because most CCRCs admit new residents only into independent living. Florida's seven-day rescission right applies to any continuing care contract you sign, so there is a short window to change your mind with a full refund.

Frequently asked questions

How many life plan communities are in Polk County?

Two, both in Lakeland: Westminster Lakeland and Estates at Carpenter's, per OIR's October 2025 map.

Are their prices published?

No. OIR approves contract forms, not prices; ask each community for its fee schedule and refund plans.

Can we cancel a contract after signing?

Yes. Florida's s. 651.055 gives seven days to rescind with a full refund.

Can an outsider use the campus nursing home?

Sometimes. Health centers often favor contract holders; ask about outside admissions.

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