Lakeland Senior AdvisorWho runs Lakeland Senior Advisor?
Lakeland Senior Advisor is an independent referral and guidance service for older adults and their families in Polk County, Florida; it has no tie to AHCA, the Office of Insurance Regulation, Florida Medicaid, Senior Connection Center or any care provider, and it owns no facilities.
Our work has two parts. This website lays out Florida's rules, the payment programs and every licensed facility in the county, with a citation beside each claim so you can check it. The other part is a conversation with an advisor who listens to what your parent needs and suggests licensed places worth seeing.
How is Lakeland Senior Advisor paid, and why should that matter to you?
Facilities that work with referral services pay us a fee after a family we introduced moves in; families never pay us anything.
Every referral business leans toward the facilities that pay it, and we would rather say so than hide it. Our directory lists every active license in Polk County whether or not the facility has ever paid anyone. If a recommendation does not come with reasons you can check against the state record, ask for them.
What does the directory include, and what does it leave out?
It includes every active AHCA license of the senior care types we cover in Polk County, with the state's own dates, beds, specialty licenses, inspection histories and sanctions, CMS ratings for nursing homes and OIR's list of life plan communities.
It leaves out online reviews, scores of our own, aggregator listings and facility advertising. When a number families want has never been published, such as a Lakeland price or a memory care median, the page says so plainly.
How can families or facilities reach Lakeland Senior Advisor?
Call (561) 200-9362, email advisors@lakelandsenioradvisor.com, or answer the short care-match questions on any page; a facility operator who spots a display error in its state data can use the same address.
In an emergency, call 911. To report possible abuse, neglect or exploitation of a vulnerable adult in Florida, call the Florida Abuse Hotline at 1-800-962-2873, day or night.
Which communities does Lakeland Senior Advisor cover?
All of Polk County: Lakeland, Winter Haven, Bartow, Haines City, Lake Wales, Davenport and ChampionsGate, the Polk County side of Poinciana, Auburndale, Lake Alfred, Eagle Lake, Mulberry, Fort Meade, Frostproof, Dundee, Lake Hamilton and Polk City.
Facilities in Hillsborough, Osceola, Highlands and Hardee counties follow the same Florida rules but fall outside our directory.
Side by side
| We are | We are not | |
|---|---|---|
| Role | A free referral and advisory service | A care provider or a government agency |
| Data | AHCA, CMS and OIR records | Reviews or paid rankings |
| Payment | Paid by facilities when a family moves in | Paid by families |
